You better do something. If you are 12meg down and getting 3000 range you aren't getting anything near 12meg speed. I have a 10meg connection and you see my score. I spike to a max of about 13000 but stay in the 12500 range when downloading at max speed.
I guess maybe Pebcak could help, or maybe Wabbit if he sees this. Wabbit has FIOS and talks the talk so I am assuming he can walk the walk too.
Tommy